To the Manager,
Rain Man Irrigation & Plumbing,
Please be advised that the young man who came to our home in St. Albert on October 31, 2012 (to move three sprinkler heads to allow the deck builders to be able to continue building the rear deck) was one of the most personable and hard working guys I have seen in a long time.
The day he came was right after a major dump of snow and we had to pour numerous pots of hot ware around the deck to try to locate the heads that were stuck under the messy mud and ice that had formed from the workers walking and working in that area.
I was ready to blow up the whole back yard, but at not time did this fellow lose his cool or give up trying to find the heads, even though it was freezing cold outside and he literally had to chip away manually all along the long deck trying to get the sprinkler line. It was a nightmare job, but he persevered and left with a smile, just as when he came. To say I was impressed is an understatement and I have on numerous occasions recited this story.
You are very luck to have this fellow working for you; and I hope you can look up his name and give him a word of thanks for us; and some recognition for a job very well done!
Rain Man has been my primary plumber since 2005. My company provides preventative maintenance services to high demanding residential home owners. When it comes to quality service I have high standards than my customers. As a result I have a stable of contractors who conform to my standards. Rain Man has always done this. This is not to say that there haven’t been problems, and anyone in business that tells you that they have never had problems is a liar. I judge contractors by the manner in which they deal with problems. Rain Man has always dealt with problem issues promptly and with integrity. Through my company we have an emergency call center and we have a company policy that the customer will have a response to an emergency within 2 hours. Rain Man has always supported me in maintaining this policy. These are the reasons that I use The Rain Man and will continue to do so. I welcome you to call Tom, Mark, or Warren for your plumbing and irrigation needs.
I would like to thank you and your staff for the great work done at the new Kinsmen Spray Park in Edson. As the Mayor of the Town of Edson, and the Kinsmen member as well, I would like to express my gratitude for the work your company has provided.
The Plumbers have done a tremendous job in a timely manner, despite the many weather delays this summer.
Again, I’d like to thank The Rain Man Irrigation & Plumbing team for their fantastic work and would certainly recommend them for other similar projects.
Please accept this letter as formal recognition of the great work your company has provided to the Town of Edson and Edson Kinsmen Club.
Attention Tom Wolff:
RE: Installation of underground sprinkler system at Bridgeport Crossing Complex, Leduc, AB.
After watching your crew install our system, I am very pleased to share with you my opinion of your crew. Having owned my own businesses for over 30 years I know how hard it is to find good workers that not only perform their duties but also uphold the reputation of the company for which they work.
Your crew was extremely competent, cheerful, informative, on time, and worked diligently to leave the grounds in the best possible shape upon completion of their trenching.
They worked together amicably and completed the work very quickly especially considering the bad weather they had to contend with.
You can be very proud of them and be confident that they are keeping the good reputation of Rain Man in the market.
As President of the Condo Board here at the Springs of Bridgeport Crossing, I would not hesitate to contract with you and your company again, and please feel free to use us as a reference at any time in the future. We will be recommending your firm to our associates and friends and wish again to commend you for a job well done.
Thank you sooooo much!
We want to write and express our appreciation for the professionalism of your company and its trades people when they installed our water heater. We have nothing but good things to say about the work Mark, Richard and Steve did and how they represented your company. It was a pleasure dealing with them and we will definitely ask for your assistance when we need to replace our furnace.
We will not hesitate to recommend your company to our friends and associates. Having worked in service industries for the last 25 years, we both understand the value of giving and receiving exceptional service. The service that your company and your trades people gave us was indeed exceptional.
Thank-you for your help and please pass our appreciation on to Mark, Richard and Steve.
Lee & Sharon
This summer we decided to get a sprinkler system put in, we proceeded to call around for quotes. After careful consideration, we decided to go with RainMan, even though we were awre of the busy year they were having and possibility of it being a long wait. When they showed up to do the work on September 2-3, 2009, they sent what can only be described as a spectacular crew. They worked hard for us in the 30 degree temperatures with little shade from the sun, as we are renovating our entire yard. They were very careful with our plants and shrubs as not to disturb anything, and accommodated our wishes with no questions even when it made their job more difficult.
We would highly recommend the RainMan company to anybody looking for installed sprinkler systems.
Robert and Lisa
Thank you for all of your planning and hard work installing the irrigation and night light systems on the Keeling project. They are delighted with the finished product and with everyones efforts.
Thank you too for your attention to the little hiccups that arose later - greatly appreciated. Looking forward to working with you again.